Shipping Policy

Last Updated: 24 October 2026

At Lovely Ladies Collections, we aim to deliver your outfits and customized creations safely and on time. This Shipping Policy explains how orders are processed, dispatched, and delivered.

1. Order Processing Time

Order processing time depends on the product type, availability of materials, stitching requirements, and customization.

• Ready-made products: Usually processed within 1–3 business days.
• Custom-stitched blouses and dresses: Usually require 5–10 business days.
• Maggam work and computerized embroidery: Usually require 7–15 business days, depending on the complexity of the design.
• Custom bridal outfits, lehengas, and matching family outfits: May require 10–20 business days or longer for elaborate designs.

These are estimated timelines, not guaranteed delivery dates. We will communicate the expected processing time when confirming your order.

Processing begins after order confirmation and receipt of any required advance payment, measurements, design approval, or other necessary details.

2. Shipping and Delivery Time

After dispatch, estimated delivery times are:

• Within Hyderabad: Approximately 1–4 business days.
• Other locations within Telangana: Approximately 2–5 business days.
• Other locations within India: Approximately 3–8 business days.

Delivery times are estimates and may vary depending on the courier service, destination, weather, public holidays, or other circumstances beyond our control.

The total time to receive an order includes both production or processing time and shipping time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before the order is confirmed.

Charges may vary depending on:

• Delivery location and postal code.
• Parcel weight and dimensions.
• Shipping method selected.
• Special packaging or other delivery requirements.

If we offer free shipping or promotional delivery rates, the applicable conditions will be communicated during the offer or checkout process.

4. Order Tracking

Where tracking is available, customers may receive a tracking number or courier tracking link after dispatch.

Customers can use the tracking details to check shipment progress. If tracking information is delayed or unavailable, please contact us for assistance.

5. Delivery Address and Contact Details

Customers must provide a complete and accurate shipping address, postal code, and active contact number when placing an order.

Lovely Ladies Collections will not be responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except where required by law.

If an address change is required after dispatch, it may not be possible to update it. Any additional courier charges arising from a customer-requested change may be communicated before proceeding.

6. Custom-Made and Personalized Orders

Many of our products are made specifically for individual customers.

For custom-stitched blouses, Maggam work, computerized embroidery, bridal outfits, lehengas, and mother-daughter matching dresses:

• Production may begin only after measurements and design details are confirmed.
• Additional design changes after production starts may extend the processing time.
• Complex embroidery, fabric availability, or special material requirements may increase the estimated completion time.
• We will communicate significant changes to the expected dispatch date where reasonably possible.

Customers should provide accurate measurements and approve the requested design details before production begins.

7. Delayed Shipments

Although we make reasonable efforts to dispatch orders on schedule, delays may occur because of courier disruptions, weather conditions, public holidays, high order volumes, material shortages, or other unforeseen circumstances.

If a significant delay occurs, we will make reasonable efforts to update the customer.

If a shipment appears to be lost or has not moved for an unusually long period, please contact us so that we can follow up with the courier provider.

8. Damaged, Missing, or Incorrect Items

Please inspect your parcel as soon as possible after delivery.

If your order arrives damaged, contains a missing item, or differs materially from the confirmed order, contact us promptly with:

• Your order number.
• A description of the issue.
• Clear photographs of the product and packaging, where relevant.

We will review the concern and determine an appropriate resolution, such as repair, alteration, replacement, or refund, in accordance with our Return & Refund Policy and applicable law.

9. Failed Delivery and Returned Shipments

If a parcel cannot be delivered because the recipient is unavailable, the address is incorrect, or delivery is refused, the courier may attempt redelivery or return the parcel to us.

If a shipment is returned because of incorrect customer-provided details or repeated unsuccessful delivery attempts, additional shipping charges may apply before reshipment. Any charges will be communicated to the customer and applied only where lawful.

If the failure is attributable to us or our delivery arrangements, we will review the situation and provide an appropriate resolution.

10. International Shipping

Unless international delivery is specifically offered and confirmed, our standard shipping service is intended for deliveries within India.

If international shipping is available for a particular order, delivery costs, timelines, customs duties, import taxes, and other applicable requirements will be communicated before the order is confirmed.

11. Order Cancellation

Order cancellation requests should be submitted as soon as possible.

Ready-made orders may be eligible for cancellation before dispatch, subject to our applicable policies.

Custom-made or personalized orders may have different cancellation conditions once materials have been purchased or production has started. Any applicable cancellation charges or restrictions will be communicated before the customer commits to the order and applied in accordance with applicable law.

Nothing in this policy limits any cancellation or refund rights that cannot legally be excluded.

12. Contact Us

For questions about shipping, delivery, or order tracking, please contact:

Lovely Ladies Collections

Address: Plot No. 4, Meenakshi Estates, Jeedimetla Village, Quthbullapur Mandal, Medchal Sub District, Hyderabad, Telangana – 500067, India.

Phone: +91 9347854166

Instagram: https://www.instagram.com/lovelyladiescollections/

Facebook: https://www.facebook.com/share/1Gw8CGUHAs/

YouTube: https://youtube.com/@lovely.ladies.collections

We appreciate your trust in Lovely Ladies Collections and look forward to delivering your creations with care.